[2025-12-10]PIPC Urges Coupang to Improve Terms of Service and Membership Withdrawal Procedures
The Personal Information Protection Commission examined Coupang’s handling of personal data and demanded improvements in terms of service and membership withdrawal procedures. Coupang’s exemption clauses and complicated withdrawal procedures were found to potentially violate the protection law. The PIPC has requested Coupang to submit the results of these actions within 7 days.