The Ministry of Agriculture, Food and Rural Affairs (MAFRA) of Korea has introduced the K-Food One-Stop Export Support Hub to help Korean food exporters overcome increasing export challenges. This policy is part of the broader ‘Global K-Food Export Expansion Strategy (A-B-C-D-E)’, specifically under the ‘Business-friendly’ strategy. The hub aims to streamline support for companies facing stricter customs and quarantine regulations worldwide. By consolidating assistance from multiple government agencies and related organizations, the hub seeks to provide timely and effective solutions to exporters’ operational difficulties.
Korean food export companies are the primary beneficiaries of this policy, especially those encountering issues with customs clearance, quarantine, logistics, overseas certification, marketing, foreign exchange, and intellectual property. The Agricultural and Fishery Food Distribution Corporation (aT) serves as the secretariat, coordinating with agencies such as the Ministry of Food and Drug Safety and the Korea Customs Service, along with 11 related organizations and associations. Exporters can access support through an online bulletin board on the aT website or by calling the dedicated hotline (1566-1472). This integrated approach ensures that companies receive expert consultation and support across a wide range of export-related fields.
The K-Food One-Stop Export Support Hub is already in operation, with responses provided by participating agencies, aT’s domestic regional offices, and overseas branches. The hub also maintains a regularly updated FAQ section to address common export inquiries, incorporating feedback from field questions. MAFRA is expanding its pool of experts to offer free, tailored one-on-one online consultations for key export challenges. When further assistance is needed, companies are guided to additional support programs, such as localization projects and customized market research. A feedback system, including satisfaction surveys, is in place to continuously improve the quality of the support services.
Frequently asked questions include how to access the hub’s services and what types of support are available. Exporters can submit their issues online or via the hotline and receive expert advice on customs, quarantine, logistics, and more. The FAQ section is regularly updated to reflect the most common and urgent concerns raised by companies. Additionally, the hub provides guidance on connecting to further support programs if more in-depth assistance is required.
The K-Food One-Stop Export Support Hub is a timely and practical response to the increasing complexity of global trade regulations affecting Korean food exporters. By integrating support from multiple agencies and offering direct access to expert advice, the policy lowers barriers for companies seeking to expand internationally. The use of a centralized hotline, online platform, and continuous feedback mechanisms ensures that support remains relevant and effective. This approach is well-positioned to improve export outcomes and strengthen Korea’s position in the global agri-food market.